Showers of Love Civil Celebrant
Privacy Policy
Last updated: 5 February 2025
1. We respect your privacy
We respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.
We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, to the extent applicable, the EU General Data Protection Regulation (GDPR).
“Personal information” is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
You may contact us in writing at april@showersoflovecivilcelebrant.com.au for further information about this Privacy Policy.
2. What personal information is collected
We will, from time to time, receive and store personal information you submit to our website, provide to us directly, or give to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.
We may collect additional information at other times, including but not limited to when you provide feedback, provide information about your personal or business affairs, change your contact or email preference, or respond to surveys and promotions.
We may also collect any other information you provide while interacting with us.
We do not hold any financial information that belongs to you. However, you may provide financial information to a third party billing service to whom you may be directed at the time of agreeing to a service or purchasing a product on our website. Please read their terms and conditions before using their services, as information provided to a third party is subject to their terms and conditions and not these.
3. How we collect your personal information
We collect personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.
4. How we use your personal information
We may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you.
We will use personal information only for the purposes that you consent to. This may include to: provide you with products and services during the usual course of our business activities; administer our business activities; manage, research and develop our products and services; provide you with information about our products and services; communicate with you by a variety of measures including, but not limited to, telephone, email, SMS or mail; and investigate any complaints.
If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.
We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
If there is a change of control in our business, or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible at law, our user databases together with any personal and non-personal information contained in those databases.
5. Disclosure of your personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Privacy Policy.
If we do disclose your personal information to a third party, we will protect it in accordance with this Privacy Policy.
6. Security of your personal information
We are committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Where we employ data processors to process personal information on our behalf, we only do so on the basis that they comply with the requirements under the relevant law and have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us, and we cannot assure you that personal information we collect will not be disclosed in a manner inconsistent with this Privacy Policy.
7. Access to your personal information
You may request details of personal information that we hold about you in accordance with the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If you would like a copy of the information we hold about you, or believe that any information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at april@showersoflovecivilcelebrant.com.au.
We reserve the right to refuse to provide you with information that we hold about you in certain circumstances set out in the Privacy Act or any other applicable law.
8. Complaints about privacy
If you have any complaints about our privacy practices, please send details to april@showersoflovecivilcelebrant.com.au. We take complaints seriously and will respond shortly after receiving written notice of your complaint.
9. Changes to this Privacy Policy
We may change this Privacy Policy in the future. We may modify this policy at any time at our sole discretion, and all modifications will be effective immediately upon posting on our website. Please check back from time to time to review our Privacy Policy.
10. Website
When you visit our website www.showersoflovecivilcelebrant.com.au we may collect certain information such as browser type, operating system and the website visited immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site so we can improve our service.
Our site may from time to time contain links to other websites not owned or controlled by us. These links are for your convenience only and do not constitute endorsement or approval. We are not responsible for the privacy practices of other websites, and we encourage you to read the privacy statements of every website that collects personally identifiable information.
11. Use of cookies
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device, allowing the website to remember your actions or preferences over time. Most browsers support cookies, but you can set your browser to decline certain cookies and can delete cookies at any time.
We use cookies to learn how you interact with our content and to improve your experience, including remembering your language and preferences and serving you relevant content.
We use both first-party and third-party cookies, as well as session cookies (which expire when you close your browser) and persistent cookies (which remain to remember your preferences and analyse visit patterns).
You can reject or block all or specific cookies by changing your browser settings or our cookie preferences. Most browsers automatically accept cookies, so if you do not wish cookies to be used you may need to actively delete or block them. If you reject cookies you can still visit our website, but some functions may not work correctly.
